MANUAGE TO MODIFY/CANCEL CONTRACT/CERTIFICATE OF INSURANCE
1. Do you want to cancel the Insurance Policy?
- You are refused Visa by the Embassy, so you need to cancel the Insurance Policy.
- Your car has been sold and you want to cancel the Policy to get a part of the premium.
- Your other personal reasons.
a. How to cancel the Insurance Policy?
If you want to cancel the insurance policy of an order purchased online, please contact the website's 24/7 hotline: 0916186611 for support.
b. In case you want to unilaterally cancel the Insurance Policy ?
For Civil Liability Insurance (cars, motorbikes):
According to the regulations of the Ministry of Finance, you can only cancel the certificate of civil liability insurance in the following cases:
- Vehicle registration and license plate revoked in accordance with the law;
- Vehicles expire in accordance with the law;
- Lost vehicle certified by the police;
- The vehicle is damaged, unusable or destroyed due to a traffic accident certified by the police.
Within 5 (five) days after receiving your notice, CVI will complete the procedure to refund you 70% of the premium of the cancellation period.
In case the insured vehicle has incurred a loss and CVI has to compensate, BIC will not refund the insurance premium.
For Auto Insurance:
In case you wish to unilaterally cancel the insurance policy, please notify CVI 15 (fifteen) days in advance.
Within 15 (fifteen) days after receiving your notice, CVI will carry out the procedures and refund you 80% of the insurance premium of the remaining insurance period from the date of cancellation. an insurance contract.
In case the insured vehicle has incurred a loss and CVI has to compensate, CVI will not refund the insurance premium.
For Motorcycle Material Insurance:
In case you wish to unilaterally cancel the insurance policy, please notify CVI 15 (fifteen) days in advance.
Within 15 (fifteen) days after receiving your notice, CVI will carry out the procedures and refund you 80% of the insurance premium of the remaining insurance period from the date of cancellation. an insurance contract.
In case the insured vehicle has incurred a loss and CVI has to compensate, CVI will not refund the insurance premium.
For Motorcycle Fire Insurance:
In case you wish to unilaterally cancel the insurance policy, please notify CVI 15 (fifteen) days in advance.
Within 15 (fifteen) days after receiving your notice, CVI will carry out the procedures and refund you 70% of the remaining insurance premium from the date of cancellation. an insurance contract.
In case the insured vehicle has incurred a loss and CVI has to compensate, CVI will not refund the insurance premium.
For Comprehensive Health Insurance:
In case you wish to unilaterally cancel the insurance policy, please notify CVI 30 (thirty) days in advance.
Within 30 (thirty) days after receiving your notice, CVI will carry out the procedures and refund you 70% of the insurance premium of the remaining insurance period from the date of cancellation. an insurance contract.
In case your insurance policy has incurred a loss and BIC has to compensate, CVI will not refund the insurance premium.
For Accident Insurance 24/24:
In case you wish to unilaterally cancel the insurance policy, please notify CVI 30 (thirty) days in advance.
Within 30 (thirty) days after receiving your notice, CVI will carry out the procedures and refund you 80% of the insurance premium of the remaining insurance period from the date of cancellation. an insurance contract.
In case your insurance policy has incurred a loss and CVI has to compensate, CVI will not refund the insurance premium.
For International Travel Insurance:
For international travel insurance, you can only cancel the insurance policy in case your Visa is rejected by the Embassy.
In this case, BIC will refund you the premium paid after deducting the amount of VND 100,000 ($5) or an amount equivalent to 20% of the premium, whichever is greater. than. You must provide CVI with the relevant Consulate's Visa refusal document.
In case you have already started the trip, CVI will not refund the insurance premium.
For Domestic Travel Insurance:
In case you wish to unilaterally cancel the insurance contract, please notify CVI 24 (twenty-four) hours in advance.
Within 24 (twenty-four) hours after receiving your notice, CVI will carry out the procedures and refund you 70% of the insurance premium.
In case you have already started the trip, CVI will not refund the insurance premium.
For Private Home Comprehensive Insurance:
In case you wish to unilaterally cancel the insurance policy, please notify CVI 15 (fifteen) days in advance.
Within 15 (fifteen) days after receiving your notice, CVI will carry out the procedures and refund you 80% of the insurance premium of the remaining insurance period from the date of cancellation. an insurance contract.
In case the insurance contract has incurred a loss and CVI has to compensate, CVI will not refund the insurance premium.
2. Do you need to change your insurance policy?
If you want to change the insurance policy information of an order purchased online, please contact the website's 24/7 hotline: 0916186611 for support.
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