INSTRUCTIONS FOR COMPENSATION IN DOMESTIC TOURIST INSURANCE

In any case, you need help with claim settlement?

Guide to domestic travel insurance compensation

Call CVI's 24/7 hotline:

0975 911 911

When an accident occurs causing loss of life to the insured, please notify CVI within 24 hours via the 24/7 customer service hotline: 1900 9456.

You follow the instructions of CVI, hotel or tourism organization.

A claim to pay for motorbike civil liability insurance includes:

Insurance claim form;
Insurance certificate (copy);
Accident record with confirmation of the travel agency, agency, local authority or police where the insured person suffered the accident;
Certification of treatment by medical authority (discharge paper, treatment slip and related documents related to accident treatment);
Death certificate and confirmation of legal inheritance (in case of death).

In case the insured authorizes another person to receive the sum insured, there must be a legal power of attorney.

Within 15 (fifteen) days from the date of receipt of complete and valid documents, CVI will make compensation to you.

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