INSTRUCTIONS FOR COMPENSATION IN DOMESTIC TOURIST INSURANCE
In any case, you need help with claim settlement?
![Guide to domestic travel insurance compensation](uploads/global.jpg)
Call CVI's 24/7 hotline:
0975 911 911
1. Notice of accident
When an accident occurs causing loss of life to the insured, please notify CVI within 24 hours via the 24/7 customer service hotline: 1900 9456.
You follow the instructions of CVI, hotel or tourism organization.
2. Claim file
A claim to pay for motorbike civil liability insurance includes:
- Insurance claim form;
- Insurance certificate (copy);
- Accident record with confirmation of the travel agency, agency, local authority or police where the insured person suffered the accident;
- Certification of treatment by medical authority (discharge paper, treatment slip and related documents related to accident treatment);
- Death certificate and confirmation of legal inheritance (in case of death).
In case the insured authorizes another person to receive the sum insured, there must be a legal power of attorney.
3. Compensation of CVI
Within 15 (fifteen) days from the date of receipt of complete and valid documents, CVI will make compensation to you.
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